Terms of service

Welcome to The WildHaven Co. By accessing our website and purchasing from us, you agree to the following terms and conditions. Please read them carefully before using our services.

1. Overview
This website is operated by The WildHaven Co. Throughout the site, the terms “we”, “us” and “our” refer to The WildHaven Co. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

2. Online Store Terms
By using this site, you confirm that you are at least the age of majority in your country or have permission from a guardian to use this site. You may not use our products for any illegal or unauthorized purpose.

3. Product Information
We strive to display our products as accurately as possible. However, actual colors and appearance may vary slightly due to lighting, screen settings, or batch differences.

All products are for external use only. We are not liable for any allergic reactions or misuse. Please review ingredients carefully before use.

4. Pricing & Payments
All prices are listed in Kenyan Shillings (Ksh) and are subject to change without notice. We reserve the right to modify or discontinue products at any time.

Orders will only be processed after full payment has been received.

5. Orders & Acceptance
We reserve the right to refuse or cancel any order at our discretion. This may include cases of suspected fraud, incorrect pricing, or stock unavailability.

If we cancel your order after payment, you will receive a full refund.

6. Shipping & Delivery
We aim to process and dispatch orders promptly. However, delivery timelines may vary depending on location and courier services.

The WildHaven Co is not responsible for delays caused by third-party couriers, but we will assist in tracking your order where possible.

7. Returns & Refunds
By purchasing from us, you agree to our Refund & Return Policy. Due to hygiene reasons, opened or used products are not eligible for return.

8. Intellectual Property
All content on this site, including images, logos, product names, and designs, is the property of The WildHaven Co and may not be used, reproduced, or distributed without permission.

9. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon being posted on the website.

11. Contact Information
For any questions regarding these Terms, please contact us:

Phone/WhatsApp: 0794289018
Instagram: @thewildhavenco

Thank you for supporting The WildHaven Co 💗